Telehealth-only practice Adults must be located in Florida Direct patient care — insurance not accepted
Patient resources

Your care, securely connected

For our telehealth-only practice, schedule an appointment, open your eClinicalWorks Patient Portal, or set up the Healow app.

Emergency care is not available through AEM Wellness.

If you are experiencing a medical emergency, call 911 or go to the nearest emergency department.

Book an appointment

View available telehealth appointment times and schedule with Rachel through Healow.

Book through Healow

Patient Portal

Use the secure eClinicalWorks Patient Portal to view health information and communicate with the practice.

Open Patient Portal

Portal highlights

  • Review available results and records
  • Send and receive secure messages
  • View appointments and reminders
  • Access available statements and notes
eClinicalWorks access

Manage your health information online

The Patient Portal provides secure, round-the-clock access to important parts of your health record. Depending on the information available in your account, you can review results, medications, records, messages, appointments, statements, and provider notes.

If you need help accessing your account, call 813-692-9896.

Log in to the Patient Portal
Healow mobile app

Access your care from your smartphone

The free Healow app provides mobile access to supported Patient Portal features and can help you manage appointments, reminders, and health information.

Learn more about Healow

Set up Healow

1. DownloadInstall Healow from the App Store or Google Play.
2. Find the practiceEnter the AEM Wellness practice code.IFHCED
3. Sign inEnter your Patient Portal username and password.
4. Secure accessCreate a PIN for convenient access to your account.
Before your virtual visit

Prepare for a smooth appointment

Check your connection

Use a charged device with a stable internet connection, camera, and microphone.

Choose a private space

Join from a quiet, well-lit location where you can speak comfortably and privately.

Have information ready

Keep your medication list, recent readings, and questions available for discussion.

Need assistance?

Contact AEM Wellness

For help with scheduling or portal access, call the practice or send a general administrative email. Do not use email for emergencies.

Telehealth only · Adults must be in Florida · Direct patient care; insurance not accepted

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